Posts Tagged ‘buzz fix’
Status of buzz fixes
Tuesday, July 28th, 2009New rules for buzz fix
Friday, July 3rd, 2009
To increase tracking ability of any single buzz fix, we made a new workflow.
From now on there is a buzz fix product in our eshop. To make a rework you can buy it like a normal product. After the checkout you will send your Freeruner to us. We will fix it and will give you back. These are the infos for the buzz fix rework:
- Rework is only for the BUZZ FIX
- Rework date for all the Freerunners is on 13th of July. Customers will receive back their Freerunners in two weeks.
- Freerunner should be at eshopen.com on 12th of July, so sent them before11th of July.
- The 2 way shipping cost will be covered by the customer. The returning shipping cost is already calculated for you when you purchase the buzz fix rework
- The buzz fix can be shipped in EU only due to import/export problems
- Customer will receive an additional battery for free
- Just sent your Freerunner without any battery, stylus, headphones, pouch and microsd card.
- In case of damage of your Freerunner, you will receive a new Freerunner (only the ones bought at eshopen.com)
- Payment method is wired bank transfer
- It is possible to have group shipping. Just add to cart how many rework
- You need and pack all the freerunners into a single box.
After the checkout, you can send your Freerunner to
Eshopen
C/o Crema Ricerche
Via Di Vittorio 2
26013 Crema (CR) Italy
Tel : 0373-278583
No bass fix, too much risky
Wednesday, July 1st, 2009As we announce in the previous posts, on Monday and Tuesday we tried to accomplish the bass fix procedure. Unluckly the fix failed.
The bass fix is not an official Openmoko procedure even if it has been written by an Openmoko employee. In order to assure to its customers a good quality procedure Eshopen tried to proceed with the bass fix. it has been helped by a smd components production and assemblage firm (RDS in Milan, which is our partner). The bass fix was, at the end, very risky. The capacitors which should be changed are very small and the risk to damage near components is too high. For these reasons, and not to damage customer’s FreeRunner, it has been established to do not proceed with the bass fix.
Customers who sent their Freerunners for the bass fix should receive a mail shortly with the refund methods. If you didn’t receive, contact Nadia.
Buzz fix completed, no bass fix support from Openmoko
Saturday, June 27th, 2009We can now announce that all the Buzz fixes have been completed to all the Freerunners of both customers and stock. From now on Eshopen.com will sell only A6+ and A7 versions (A6 + Buzz fix = A6+ = A7) of the Freerunner. All the Freerunners of customers which want a buzz fix only have been shipped. You will receive items in few days.
We will do another bass fix test on Monday on a Freerunner using the Andy specs again and we will let you informed if we will perform the fixes or not. In the meantime we asked to Openmoko specs about the bass fix and they replied:
Da: Liyueh Shen <liane@openmoko.com>
Rispondi-A:liane@openmoko.com
Oggetto: Re: your announce
A: ngiuliani@maxwell-lab.comHi Nadia,
I have no idea what BASS fix procedure??
As for the GPS antennas, no, we don’t have any spare quantity left. We
actually don’t have GPS module or antennas as an item to order or to
give to. Sorry.-Liane
It means that Openmoko does not recognize any bass problem.
We do not encurage any bass fixes anymore to our customers which are waiting to sent us their freerunner but we will try to fix the ones our customers already sent.
I’ll keep you updated.
First buzz fixes shipped!
Monday, June 22nd, 2009We are ready to announce that on saturday 20th of June we were able to fix 11 Freerunners. We are proceding today fixing all the queue we have. The process of fixing is the loop below:
- Take the i-th Freerunner
- Check that it’s working
- Open and apply the Buzz Fix
- Close
- Insert a sim and test with a phone call using the existing software, if mic does not work go to step 3
- Package the i-th freerunner for shipping.
We tried to apply a bass fix on a test Freerunner too, but for now there have been no improvements. We are investingating on this fix and exploring solutions based on the Andy bass fix paper. We will let you informed about this fix from this website.
In the meantime we swithched back to the old zen cart ecommerce solution due to lack of some tools in wp-ecommerce wordpress plugin. We are also investingating in other platforms (expecially django based solutions) to create a fully integrated portal with eshop, forum, news blog and wiki.
First buzz fix applied
Friday, June 19th, 2009Yesterday we were able to do the first buzz fix to a Freerunner. For this #1 buzz fix we used the already broken Freerunner we used at Buzz Fix Party, we were able to recover it (no working microphone) and apply the fix.
Tomorrow we will start fixing all the Freerunners. We will also apply the first Bass fix and we will test if the fix really works and if there are visible improvements.
Stay Tuned!
What happened to the buzz fix party?
Sunday, June 14th, 2009Today we took the buzz fix party, but we were unlucky.
At first Freerunner the welder broke. We bought another welder but it was not designed for small resistors and capacitors which are used for the buzz fix party. After other tests with two freerunners we realize that a dedicated SMT welder is needed to do not damage Freerunners.
We then announced what happened and we offered to leave freerunners that will be fixed in the next days and be shipped by mail or by hand in Milan and in Crema. We collected all the IMEIs and email address of any Freerunner holder so we will contact you when your Freerunner will be ready.
We are sorry for the problems we encountered and we hope to give back all the Freerunners soon. We will provide all the information we can about this issue by this website.