eshopen.com » Freerunner

Status of buzz fixes

Vincenzo Ampolo — Tue, 28 Jul 2009 19:15:47 +0000

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New rules for buzz fix

Vincenzo Ampolo — Thu, 02 Jul 2009 22:46:16 +0000

To increase tracking ability of any single buzz fix, we made a new workflow.

From now on there is a buzz fix product in our eshop. To make a rework you can buy it like a normal product. After the checkout you will send your Freeruner to us. We will fix it and will give you back. These are the infos for the buzz fix rework:

Rework is only for the BUZZ FIX
Rework date for all the Freerunners is on 13th of July. Customers will receive back their Freerunners in two weeks.
Freerunner should be at eshopen.com on 12th of July, so sent them before11th of July.
The 2 way shipping cost will be covered by the customer. The returning shipping cost is already calculated for you when you purchase the buzz fix rework
The buzz fix can be shipped in EU only due to import/export problems
Customer will receive an additional battery for free
Just sent your Freerunner without any battery, stylus, headphones, pouch and microsd card.
In case of damage of your Freerunner, you will receive a new Freerunner (only the ones bought at eshopen.com)
Payment method is wired bank transfer
It is possible to have group shipping. Just add to cart how many rework
You need and pack all the freerunners into a single box.

After the checkout, you can send your Freerunner to

Eshopen
C/o Crema Ricerche
Via Di Vittorio 2
26013 Crema (CR) Italy
Tel : 0373-278583

No bass fix, too much risky

Vincenzo Ampolo — Wed, 01 Jul 2009 08:31:57 +0000

As we announce in the previous posts, on Monday and Tuesday we tried to accomplish the bass fix procedure. Unluckly the fix failed.

The bass fix is not an official Openmoko procedure even if it has been written by an Openmoko employee. In order to assure to its customers a good quality procedure Eshopen tried to proceed with the bass fix. it has been helped by a smd components production and assemblage firm (RDS in Milan, which is our partner). The bass fix was, at the end, very risky. The capacitors which should be changed are very small and the risk to damage near components is too high. For these reasons, and not to damage customer’s FreeRunner, it has been established to do not proceed with the bass fix.

Customers who sent their Freerunners for the bass fix should receive a mail shortly with the refund methods. If you didn’t receive, contact Nadia.

Buzz fix completed, no bass fix support from Openmoko

Vincenzo Ampolo — Sat, 27 Jun 2009 18:33:56 +0000

We can now announce that all the Buzz fixes have been completed to all the Freerunners of both customers and stock. From now on Eshopen.com will sell only A6+ and A7 versions (A6 + Buzz fix = A6+ = A7) of the Freerunner. All the Freerunners of customers which want a buzz fix only have been shipped. You will receive items in few days.

We will do another bass fix test on Monday on a Freerunner using the Andy specs again and we will let you informed if we will perform the fixes or not. In the meantime we asked to Openmoko specs about the bass fix and they replied:

Da: Liyueh Shen <liane@openmoko.com>
Rispondi-A:liane@openmoko.com
Oggetto: Re: your announce
A: ngiuliani@maxwell-lab.com

Hi Nadia,

I have no idea what BASS fix procedure??

As for the GPS antennas, no, we don’t have any spare quantity left. We
actually don’t have GPS module or antennas as an item to order or to
give to. Sorry.

-Liane

It means that Openmoko does not recognize any bass problem.

We do not encurage any bass fixes anymore to our customers which are waiting to sent us their freerunner but we will try to fix the ones our customers already sent.

I’ll keep you updated.

First buzz fixes shipped!

Vincenzo Ampolo — Mon, 22 Jun 2009 15:45:07 +0000

We are ready to announce that on saturday 20th of June we were able to fix 11 Freerunners. We are proceding today fixing all the queue we have. The process of fixing is the loop below:

Take the i-th Freerunner
Check that it’s working
Open and apply the Buzz Fix
Close
Insert a sim and test with a phone call using the existing software, if mic does not work go to step 3
Package the i-th freerunner for shipping.

We tried to apply a bass fix on a test Freerunner too, but for now there have been no improvements. We are investingating on this fix and exploring solutions based on the Andy bass fix paper. We will let you informed about this fix from this website.

In the meantime we swithched back to the old zen cart ecommerce solution due to lack of some tools in wp-ecommerce wordpress plugin. We are also investingating in other platforms (expecially django based solutions) to create a fully integrated portal with eshop, forum, news blog and wiki.

First buzz fix applied

Vincenzo Ampolo — Fri, 19 Jun 2009 17:29:33 +0000

Yesterday we were able to do the first buzz fix to a Freerunner. For this #1 buzz fix we used the already broken Freerunner we used at Buzz Fix Party, we were able to recover it (no working microphone) and apply the fix.

Tomorrow we will start fixing all the Freerunners. We will also apply the first Bass fix and we will test if the fix really works and if there are visible improvements.

Stay Tuned!

What happened to the buzz fix party?

Vincenzo Ampolo — Sun, 14 Jun 2009 19:31:56 +0000

Today we took the buzz fix party, but we were unlucky.

At first Freerunner the welder broke. We bought another welder but it was not designed for small resistors and capacitors which are used for the buzz fix party. After other tests with two freerunners we realize that a dedicated SMT welder is needed to do not damage Freerunners.

We then announced what happened and we offered to leave freerunners that will be fixed in the next days and be shipped by mail or by hand in Milan and in Crema. We collected all the IMEIs and email address of any Freerunner holder so we will contact you when your Freerunner will be ready.

We are sorry for the problems we encountered and we hope to give back all the Freerunners soon. We will provide all the information we can about this issue by this website.

No bass fix at fix party

Vincenzo Ampolo — Sat, 13 Jun 2009 18:58:29 +0000

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Buzz and Bass fix in Milan

Vincenzo Ampolo — Thu, 04 Jun 2009 17:05:46 +0000

After the decision of the italian freerunner community, telefoninux, we are going to organize a Buzz and Bass Fix in Milan on 14th Of June 2009 in Via Varanini 29/c at CorsiSoftware srl in Milan. The buz party will start at 11:00 and will finish at 17:00. There will be internet connection for all the partecipants.

Openmoko inc. is the sponsor of this party and will donate the capacitors and resistors for the Buzz fix. Partecipants will also receive a free battery for any rework done. For any rework done user should pay 10€ for the first fix (buzz fix) and 5€ for other fixes (bass fix). After this rework the A6 Frerrunner will have the same quality of the A7 version. Fixes will be applied in a controlled environment by electronic professionists. This fix does not void the two year warranty of the Freerunner.

Users can also send Freerunner to us until 31 of July for the fixes, they will pay the asked fixes plus the insured shipping cost (14€ for Italy, 30€ for EU) via wired bank transfer to:

Bank name: IWBANK
Account Name: Nadia Giuliani
IBAN: IT79D0316501600000110417363
BIC/SWIFT: IWBKITMM

For example a bass + buzz fix shipped in italy will be: 10€+5€+14€

Freerunners should be sent to:

Eshopen
c/o Maxwell Lab
Via Di Vittorio 2
26013 Crema (CR)
Tel : 0373-278583

Users will also receive a free battery.

We suggest to all the customers that will send the Freerunner for the rework to send it soon as possible to be done in the buzz fix party and then shipped afterwards.

For any question email vincenzo@eshopen.com

The cheapest Freerunner ever!

Vincenzo Ampolo — Tue, 26 May 2009 15:29:22 +0000

The new site is now online! Thanks to all the people that supported our work!

With the new site, we also did a general cut off of the prices in our store.

Now you can buy a Freerunner for only 259€ ! … and if you ship out of italy you don’t need to pay italian VAT, so it’s 20% off! Let’s grab one!